Terms and Conditions

Introduction

These Terms set out the rights and responsibilities you have with us as a Client and form a legally binding agreement between you and us (except where expressly stated). Section 1 must be read in conjunction with the subsequent additional sections should they apply to the service we are providing to you, not all services will apply to all clients:

  • Section 1 – Platform Services
  • Section 2 – Additional Terms for the GIA (General Investment Account)
  • Section 3 – Additional Terms for the Stocks & Shares ISA and JISA
  • Section 4 – Additional Terms for the Parmenion SIPP
  • Section 5 – Additional Terms for Discretionary Investment Management Services
  • Section 6 - Additional Terms for Advisory Services
  • Section 7 – Investments, corporate actions and risk warnings
  • Section 8 – Definitions

Your Financial Adviser will be able to guide you if you are unsure which terms apply to you.

Read our updated Terms and Conditions here

Terms & Conditions Updates

We’re always keeping a close eye on our terms and conditions to make sure they’re kept in line with new processes and offerings.

Here’s a quick summary of the changes made over the last 12 months or so, if you’d like to view the latest terms, click the link above:

June 2025

  • Section 4.13 Cancellation has been updated to clarify that if you've taken a lump sum or a taxable withdrawal from your pension within 30-days of opening your account, it might impact your ability to cancel, depending on the ceding provider.

October 2024

  • Section 5 Additional Terms for Discretionary Investment Management Services and 8 Definitions have been updated to reflect cases where Parmenion is appointed directly by the client as Investment Manager for their Portfolio (the ‘Client Parmenion DIM Service’).
  • Section 1.24 Charges has been updated to clarify how charges are calculated when portfolios are linked, and when the type or basis of Adviser Charging changes during the month.

April 2024

  • Section 4.7 Lump Sum Allowance (replacing ‘Lifetime Allowance’), 4.12 Taking Benefits, and 8 Definitions have been updated to reflect the new Lump Sum Allowance regime that was introduced in the 2024/25 tax year to replace the Lifetime Allowance.
  • We introduced new sections (4.8 and 4.9) to explain how the Lump Sum & Death Benefit Allowance and Transitional tax-free certificates work.