Terms and Conditions

Introduction

These Terms set out the rights and responsibilities you have with us as a Client and form a legally binding agreement between you and us (except where expressly stated). Section 1 must be read in conjunction with the subsequent additional sections should they apply to the service we are providing to you, not all services will apply to all clients:

  • Section 1 – Platform Services
  • Section 2 – Additional Terms for the GIA (General Investment Account)
  • Section 3 – Additional Terms for the Stocks & Shares ISA and JISA
  • Section 4 – Additional Terms for the Parmenion SIPP
  • Section 5 – Additional Terms for Discretionary Investment Management Services
  • Section 6 - Additional Terms for Advisory Services
  • Section 7 – Investments, corporate actions and risk warnings
  • Section 8 – Definitions

Your Financial Adviser will be able to guide you if you are unsure which terms apply to you.

Read our updated Terms and Conditions here

Terms & Conditions Updates 2024

We’re always keeping a close eye on our terms and conditions to make sure they’re kept in line with new processes and offerings.

Here’s a quick summary of the changes so far in 2024, if you’d like to view the latest terms, click the link above:

October 2024

  • Section 5 Additional Terms for Discretionary Investment Management Services and 8 Definitions have been updated to reflect cases where Parmenion is appointed directly by the client as Investment Manager for their Portfolio (the ‘Client Parmenion DIM Service’).
  • Section 1.24 Charges has been updated to clarify how charges are calculated when portfolios are linked, and when the type or basis of Adviser Charging changes during the month.

April 2024

  • Section 4.7 Lump Sum Allowance (replacing ‘Lifetime Allowance’), 4.12 Taking Benefits, and 8 Definitions have been updated to reflect the new Lump Sum Allowance regime that was introduced in the 2024/25 tax year to replace the Lifetime Allowance.
  • We introduced new sections (4.8 and 4.9) to explain how the Lump Sum & Death Benefit Allowance and Transitional tax-free certificates work.

January 2024

  • Section 1.9 Paperless Service has been updated and simplified to explain:
    • what your options are when it comes to choosing between ‘Post’ and ‘Online’ communication preferences,
    • that we may still post items to you, even if you choose ‘Online’ communication preferences,
    • what happens if your communication preferences are ‘Online’ and we can’t reach you, or you haven’t logged in for a while.

We’ve also made some updates to clarity throughout.